Trinidadian Executive Thrives on Cultural Differences
Some Trinidadian Executives are having success in overcoming the cultural differences they find in Jamaica.
Roger Bell, General Manager of Confectionery & Snacks (Jamaica,) a subsidiary of Associated Brands (Trinidad) has found success in leading a Jamaican company, in a country that he had never visited before assuming the post.
In a recent interview with Francis Wade of Framework Consulting, Mr. Bell described the learning process that he put himself through as a new GM in a new country.
“I spent the first few months learning the culture” he said, once he realized that there were significant differences between the work culture he was used to, and the one he was entering. By becoming a virtual student, and allowing the workers to show him what he needed to learn, he was able to gain a measure of trust that has allowed this privately held company to more than hold its own in a competitive market.
“Small things made a big difference” he said, including the importance of attending funerals, being humble and demonstrating a willingness to be active in the lives of his workers, and their communities. “These are difficult things to explain to Trinidadian managers, who have a much more hands-off relationship with their workers,” he continued.
Mr. Bell said that he is walking in the footsteps of one of his mentors, the late George Philip, who came to Jamaica from Trinidad some thirty-five years ago and never returned. His recent death was mourned by thousands. Some of the advice he gave to Bell is still being used by him today, and his hope is that this interview and other research efforts will enable executives moving to work in Jamaica to be successful, regardless of their country of origin.
The interview is available in its entirety by visiting this Interview Link with Roger Bell, or by sending email to[email protected].
To those who have already subscribed to the triniexec list, send email to [email protected] for instructions.