News

From Francis Wade:

I’ll be giving workshops or speeches at 3 upcoming conferences in Trinidad, Jamaica and Barbados.

The Trinidad & Tobago Association of Insurance and Financial Advisors (TTAIFA) will be hosting their Annual Sales Congress on 12^th and 13^th September 2005.

The Jamaican Society for Customer Service’ Conference will be on Oct 5 and 6th, and the Theme of the Conference is “Service — A Transforming Power.”  There is a flyer for this event on the “News” link above or by clicking here.

The Human Resource Management Association of Barbados (HRMAB) has invited me to speak at their conference on November 2-4.  The Theme of the Conference is Service Excellence Through Management Excellence.

While I have an idea of what I’ll be speaking about, I’m still thinking about what I want to say exactly (usually the 72 hour window before the event is when the best ideas come.)  My overall goal in both cases is to find something new and provocative to say that runs counter to everyday management thinking.

This speech will be given with Peter Hall, who is a Senior Vice President at FirstCaribbean Internaitonal Bank headquartered in Barbados.  Peter is a client, and also a significant thought-partner of Framework Consulting.

Framework Consulting announces the launch of its new website, intended to continue to deepen its links with its core constituency of Caribbean clients.

The site was designed by eGlobal Design, a web commerce and marketing company headquartered in Asheville, NC.

New features on the site included several avenues for sharing ideas with visitors, including a link to a weblog maintained by the President, Francis Wade, who said “While weblogs are a new phenomena in the Caribbean corporate world, in a year or two they will be a powerful method for breaking down the barriers that exist between the region’s companies and their customers and prospective customers. A weblog is the ideal place to share ideas back and forth in their raw form, before they are turned into more packaged ideas.”  Framework states that its company blog is one of the first in the Caribbean.

Visitors will also be able to download white papers and research reports written by employees and associates, past and present.

On the topic of sharing the core of its ideas, Wade said “Some firms try to keep their best thinking to themselves, based on a fear that someone will steal their ideas.  Here at Framework, we believe the opposite to be true — that ideas are strengthened when they are shared, and the more they are shared, the more everyone benefits.”

Transcript of South Florida Marketplace segment that aired on Feb. 14, 2002, on WLRN, 91.3 FM, at 7:40 a.m.

 A South Florida firm has a hand in the Winter Olympics, and another helps foreign banks detect money-laundering. This is Doralisa Pilarte. 

Neither Jamaica nor Florida have any snow, but that didn’t prevent one from having a bob-sled team in the Winter Olympics and another from serving up a Broward company to help them reach for the gold.

That’s right: the Jamaican Bob-Sled Team underwent intense strategy-defining and team-building training with Framework Consulting of Pembroke Pines.

Amie Devero, vice president of knowledge and learning at Framework Consulting, says the company’s goal in the training session was to generate sufficient drive, vision and cohesion within the team to help them win a medal in Salt Lake City.

Only three members of the Jamaican bob-sled team were able to attend the Winter Olympics this year, through injuries, lack of funding and equipment failure. 

The Jamaican bob-sled team is scheduled to compete in Utah this Saturday and Sunday.