At the recent HRMAJ conference, HRMAC was officially born.
See the link below for details:
CSME and HR Seminar — Port of Spain
I (Francis) have been asked to give a short talk and be part of a panel presentation as described below. I’m looking forward to it, and the lime that comes with a visit to Trinidad!
The Human Resource Management Association of Trinidad & Tobago will be hosting a 1-day Seminar focusing on the ‘CSME and the HR Implications for the Region’.
Date: 24th November 2005 (changed from the 11th)
Venue: Normandie Hotel
Time: 9am – 3pm
Jamaica Gleaner column covers JCSA speech
In today’s Jamaica Daily Gleaner a regular column contributed by Ilsa DuVerney covered the speech given by Francis Wade at the recently concluded Jamaican Customer Service Association (JaCSA) Conference.
The column, entitled “Creating World-Class Customer Service Part 1” can be read by clicking here.
The second installment in the series, Part 2, can be read by clicking here.
Upcoming Speeches in September, October and November
From Francis Wade:
I’ll be giving workshops or speeches at 3 upcoming conferences in Trinidad, Jamaica and Barbados.
The Trinidad & Tobago Association of Insurance and Financial Advisors (TTAIFA) will be hosting their Annual Sales Congress on 12th and 13th September 2005.
The Jamaican Society for Customer Service’ Conference will be on Oct 5 and 6th, and the Theme of the Conference is “Service — A Transforming Power.” There is a flyer for this event on the “News” link above or by clicking here.
The Human Resource Management Association of Barbados (HRMAB) has invited me to speak at their conference on November 2-4. The Theme of the Conference is Service Excellence Through Management Excellence.
While I have an idea of what I’ll be speaking about, I’m still thinking about what I want to say exactly (usually the 72 hour window before the event is when the best ideas come.) My overall goal in both cases is to find something new and provocative to say that runs counter to everyday management thinking.
This speech will be given with Peter Hall, who is a Senior Vice President at FirstCaribbean Internaitonal Bank headquartered in Barbados. Peter is a client, and also a significant thought-partner of Framework Consulting.
Moving to Jamaica
I’m pleased to announce that the “epicenter” of Framework Consulting is now moving to Kingston, Jamaica. While the US legal and mailing addresses remain the same, the company will have only a virtual presence in Hollywood, Florida.
This comes as the next step on focusing the company on serving our Caribbean clients. While we will maintain the same level of contact with US clients,and even to gain new ones, the proximity to the majority of our clients will only benefit all concerned with less travel, more informal contact and lower overall stress (it is hoped!)
The main contact number — 954-323-2552 — remains unchanged.
Francis
Blog!
From Francis’ laptop:
The existence of a blog on the FWC website is a new, interesting, and hopefully good thing.
I stumbled across the whole world of blogging maybe a year ago, and have found it a powerful way to share thoughts as they are occurring, and to respond in some dynamic way to what’s happening in the company and the world. I started my own experimental blog earlier this year and am now basically bringing it out of hiding, so to speak.
Enjoy
You can read my blog at http://blog.fwconsulting.com
Nuptials
From Francis’ laptop:
My life as a single man is over! On June 19th, I got married to a beautiful Trini way of DC, who grew up in New York, the new Dale Wade.
The wedding day was fabulous, and took place in Runaway Bay, Jamaica. In attendance were 40 of our nearest and dearest friends and family.
If you are a friend, and are interested in seeing pictures, shoot me an email.
In conjunction with the marriage, I will be moving to Jamaica by the end of July, with my new bride, to start an entirely new phase of life.
While Framework will keep its mailing address in Florida, and a virtual HQ, the firm will for all intent and purposes have me working almost 100% of the time in the Caribbean. This comes as no shock to those who know my interests, love and commitment.
The move will allow me to spend less time on airplanes — which I view as a grand thing!
The world is now so much a smaller place that being in one place or another does not matter as much, and I am truly grateful for that.
For updates on the move you can check my blog: www.fwconsulting.blogspot.com
New Framework Consulting Website Launched
Framework Consulting announces the launch of its new website, intended to continue to deepen its links with its core constituency of Caribbean clients.
The site was designed by eGlobal Design, a web commerce and marketing company headquartered in Asheville, NC.
New features on the site included several avenues for sharing ideas with visitors, including a link to a weblog maintained by the President, Francis Wade, who said “While weblogs are a new phenomena in the Caribbean corporate world, in a year or two they will be a powerful method for breaking down the barriers that exist between the region’s companies and their customers and prospective customers. A weblog is the ideal place to share ideas back and forth in their raw form, before they are turned into more packaged ideas.” Framework states that its company blog is one of the first in the Caribbean.
Visitors will also be able to download white papers and research reports written by employees and associates, past and present.
On the topic of sharing the core of its ideas, Wade said “Some firms try to keep their best thinking to themselves, based on a fear that someone will steal their ideas. Here at Framework, we believe the opposite to be true — that ideas are strengthened when they are shared, and the more they are shared, the more everyone benefits.”
National Public Radio Transcript
Transcript of South Florida Marketplace segment that aired on Feb. 14, 2002, on WLRN, 91.3 FM, at 7:40 a.m.
A South Florida firm has a hand in the Winter Olympics, and another helps foreign banks detect money-laundering. This is Doralisa Pilarte.
Neither Jamaica nor Florida have any snow, but that didn’t prevent one from having a bob-sled team in the Winter Olympics and another from serving up a Broward company to help them reach for the gold.
That’s right: the Jamaican Bob-Sled Team underwent intense strategy-defining and team-building training with Framework Consulting of Pembroke Pines.
Amie Devero, vice president of knowledge and learning at Framework Consulting, says the company’s goal in the training session was to generate sufficient drive, vision and cohesion within the team to help them win a medal in Salt Lake City.
Only three members of the Jamaican bob-sled team were able to attend the Winter Olympics this year, through injuries, lack of funding and equipment failure.
The Jamaican bob-sled team is scheduled to compete in Utah this Saturday and Sunday.
Framework Multimedia Content
Here is a set of links to multimedia content related to Framework Consulting.
Audio:
See our podcast website at http://fwconsulting.podomatic.com. It includes past speeches, as well as recordings of more recent issues of FirstCuts, our monthly ezine.
Also, visit http://www.archive.org/details/InterviewWithRogerBell to hear an interview with Roger Bell, Trinidadian CEO leading a Jamaican company, described here,
Video:
There is an introduction of our principals on video that can be viewed under their bios in the “About” section, and also at the following URL’s:
http://www.youtube.com/watch?v=PwKpKzmUy_c
and