Download link

We are lucky to have an excellent team that put together our website — eGlobalDesign.  I first ran into the principals when I helped them put together a stategy for their business.

They have (with their usual responsiveness) created a link to take users straight to the download link for this website:  http://downloads.fwconsulting.com

Thanks to them, someone who just wants to download a document can click on the above link and be taken directly to the right web-page.

HRMATT Newsletter March 2006

A recent speech that I gave at a HRMATT meeting last year was covered in their March 2006 newsletter.  The title was CSME and the HR Implications for the Region.

The newsletter is available for download here.  See the fourth page.

Bios for Framework Associates Added

Biographies of 3 of my colleagues who are currently working on Framework projects have been added to the website under About Us.

The links for Scott Hilton-Clarke, Dale Pilgrim-Wade and Ann-Marie Jarrett are currently under development, and pictures and updates will be added shortly.

I welcome their presence on  the website, and hope that our clients will enjoy learning more about these fine professionals.

New Name for Blog

We have renamed the company’s primary blog to “Chronicles from a Caribbean Cubicle.”   The link is http://blog.fwconsulting.com

The truth is that the blog is only very rarely written from a cubicle, and generally has its genesis in the seat of an airplane, but the power of alliteration is undeniable!

Francis Wade also maintains a personal blog, named “Moving Back to Jamaica” and can be reached from http://francismove.blogspot.com

Jamaica Gleaner column covers JCSA speech

In today’s Jamaica Daily Gleaner a regular column contributed by Ilsa DuVerney covered the speech given by Francis Wade at the recently concluded Jamaican Customer Service Association (JaCSA) Conference.

The column, entitled “Creating World-Class Customer Service Part 1” can be read by clicking here.

The second installment in the series, Part 2, can be read by clicking here.

Moving to Jamaica

I’m pleased to announce that the “epicenter” of Framework Consulting is now moving to Kingston, Jamaica.  While the US legal and mailing addresses remain the same, the company will have only a virtual presence in Hollywood, Florida.

This comes as the next step on focusing the company on serving our Caribbean clients.  While we will maintain the same level of contact with US clients,and even to gain new ones, the proximity to the majority of our clients will only benefit all concerned with less travel, more informal contact and lower overall stress (it is hoped!)

The main contact number — 954-323-2552 — remains unchanged.

Francis

Blog!

From Francis’ laptop:

The existence of a blog on the FWC website is a new, interesting, and hopefully good thing.

I stumbled across the whole world of blogging maybe a year ago, and have found it a powerful way to share thoughts as they are occurring, and to respond in some dynamic way to what’s happening in the company and the world.  I started my own experimental blog earlier this year and am now basically bringing it out of hiding, so to speak.  

Enjoy

You can read my blog at  http://blog.fwconsulting.com