Stop Conflating Budget with Strategy

Each year, managers in your company sit down to devise budgets for the next twelve months. As a participant in the process, you see that each department’s spending reflects certain priorities. Where do these come from? Are some correct in calling them “strategic”? Should they be reconciled in some way?

Managing costs has become a bigger priority than ever in these pandemic times. The best method of control? It’s nothing new: negotiate budgets with your department managers. Then, hold them to account.

There is no question that this process works. It sets expectations and regulates purchases. In fact, some companies use the terms “budget” and “revenue targets” interchangeably in a nod to its universal acceptance.

However, as negotiations proceed each year, inevitable questions arise. Each department appears to be operating from its own background assumptions. Where did they come from? And what strategy is the unit pursuing? Is it related to the overall corporate plan?

Perhaps you are like many managers who notice these discrepancies. They exist, but you want them to disappear. The answer? Pull together a single “strategic plan” which covers all the budgets at the same time. Towards that end, a mandatory retreat is announced.

While this reasoning may appear sound, it’s often deeply flawed. A budget should not be conflated with a corporate strategy for many reasons. Why? Here are just a few.

Reason #1 – Required Budget vs Optional Strategy

In terms of immediate threats to your business, a broken budget process is a huge risk. Why? Compared to the existence of a strategic plan, a busted budget can cause cash to run out.

Consequently, managers who disregard budgets are likely to face severe sanctions. By contrast, when you ignore the strategic plan, you are probably safe in the majority. After all, it only serves long-term interests.

This is just human nature. We pay more attention to our anxieties than long-term concerns. In this context, strategic planning becomes a nice-to-have business activity which adds little real value. When a retreat is not scheduled, nothing changes from one day to the next.

Reason #2 – Strategy as an Afterthought

Your company may be like many. It only thinks about strategic matters when the fear of competition or disruption arises. The trigger might be a case study of failures, such as Kodak or Blackberry. Or a competitor’s advertisement for a new feature you didn’t even know existed.

In these moments, it becomes obvious: strategy matters. In fact, the right strategy probably earned your company the success and stability it experiences today. Someone had a vision of where the company should go.

However, history often reverses itself. I have led many corporate retreats in which the strategic planning activity was scheduled after the budgets were completed. They were merely last-ditch attempts to reconcile different points of view.

Today, the danger in leaving strategy as an after-thought is that your company might be heading into extinction without knowing it.

If you are a top executive, you may not be detecting slow changes underway in your industry. By focusing on budgets before strategies, you fail to scan the horizon for changes before setting priorities. This mistake renders the entire budgetary exercise impotent – a shuffling of the chairs on the Titanic.

But there’s no need to wait for a scare. Instead, examine your current strategic plan. A timeframe of five years or fewer is probably just an update of prior documents. It’s Business-As-Usual, plus some small changes.

If incremental improvements are all that’s expected, get everyone excited about producing a disruptive strategic plan instead.

Reason #3 – Game-Changing Results Become Impossible

Unfortunately, while your company rides on decisions made long ago, the world has continued to change. Before long, competitors will notice your slow-moving ways, leading them to look for disruptive ideas and technologies.

As they climb the learning curve, they anticipate transformations which build on each other. A dramatically different future comes into focus.

Such was the case of Apple’s iPhone division, and much closer to home, Digicel. By the end, thousands lost their jobs as the incumbents’ leaders failed to set a new direction.

If you’re interested in a new paradigm, consider the advice of Dr. Richard Rumelt from the recent Caribbean Strategy Conference.

He recommended that companies decouple budgetary and strategic activities. How? Ensure that they don’t follow the same annual cycle. Break them apart.

At the conference, we also learned to dream big by asking your team to contemplate 15 and 30 year scenarios. What does your company want to happen in decades to come?

Approaching your strategic planning in these new ways can preserve the integrity of the process. It might even keep your company from destruction.

First: Check Your Calendar or Read Email?

In general, you want to be responsive to those who wish to reach you. Consequently, each morning, before doing anything else, you scan your email inbox for new messages. However, if you have ever questioned the wisdom of this habit, your concerns are justified. The most effective professionals refuse to process email first. Instead, they start the day differently: they plan the time in their calendars.

Back in the mid-1990s when email was introduced to the general public, receiving a message was a rarity. It was exciting. Your computer announced the event, and audio-visual pop-ups celebrated its arrival.

But the practices you developed to address this new form of communication may no longer work. Why? They were suitable for a handful of messages, but useless for the 100+ deluge we face today.

One habit you may have adopted is the first-thing-in-the morning-check. If you’re opening email as the initial task upon entering the office, jumping in the car or sitting up in bed in your pajamas, you may be committing an error. Here are the reasons why.

  1. You should be timeblocking your priorities

Most of us are careful to write down appointments with other people, treating our calendar as if it were a scheduling tool used by doctors and dentists.

In addition, the most productive also schedule their priorities. Unwilling to leave them to chance, they program time in their calendars to complete them. The result? Each day they are more likely to act on the tasks which are most important. This technique is known as timeblocking.

However, when you don’t timeblock, you are at the mercy of other forces. Some days your energy might be lagging… so you check social media. On others, you may be feeling a lack of motivation… so you focus on routine actions.

Left to chance, it’s easy to miss deadlines because your work is being driven by factors unrelated to the importance of the task and its urgency.

Even so, as ruinous as these internal factors are, the worst culprit of all is the email you receive from others.

  1. How colleagues control you with messages

Too many people accept a passive role in their jobs. In other words, they see themselves as good soldiers whose job it is to take orders. In extreme cases, often with younger staff, they only aspire to make others happy.

If you’re in this cohort, email is a fantastic way for other people to transmit their priorities. Your assignment? Simply answer as many messages as fast as possible, and do what they tell you to do. Consequently, they give you more to do… which increases your email volume. The faster you respond, the more you get.

With this mindset, it’s only natural for you to check your inbox as soon as you can in the morning. If you never break the habit, you end up spending the better part of the day at the mercy of others who are happy to overlay their priorities over yours.

Unfortunately, while some encourage this practice, it’s not sustainable. To climb the corporate ladder, a person needs to show increasing self-direction and intrinsic motivation. In other words, they must lead, not follow.

Doing so means letting go of the anxiety felt when you haven’t replied to someone immediately.

This inner turmoil which leads to feelings of overwhelm has a name: The Zeigarnik Effect. There’s no way to climb the corporate ladder without learning to manage it.

  1. By the end of the day, you have accomplished little

We all know that person in the office who is very busy with email, but seldom accomplishes much. Often, they appear exhausted.

You may think they are simply being lazy, but here’s a simpler explanation. They are failing to examine the habits, practices and routines picked up in adolescence. Therefore, they become stuck.

The antidote is to exercise relentless, continuous improvement in your task management. For example, checking your calendar before your email inbox each day is not a popular habit among Jamaican workers.

However, by seeking out best practices and experimenting with them, you can be as productive as anyone else in the world. At the highest levels, professionals accomplish both productivity and peace of mind. The key? High performance in core areas such as task management, even when your friends, family and colleagues don’t act as role models.

If you’re serious, bypass the conventional wisdom. Drive each day using the priorities written in your timeblocked calendar. This best practice (and others) will help you become someone who has both peace of mind and productivity. You’ll be striving to find the right answers to greater personal capacity.

Francis Wade is the host of the Caribbean Strategy Conference on June 23-25. To search his prior columns on productivity, strategy, engagement and business processes, send email to columns@fwconsulting.com.