Helping leadership teams strategize their most game-changing ambitions.
I (Francis) have been asked to give a short talk and be part of a panel presentation as described below. I’m looking forward to it, and the lime that comes with a visit to Trinidad!
The Human Resource Management Association of Trinidad & Tobago will be hosting a 1-day Seminar focusing on the ‘CSME and the HR Implications for the Region’.
Date: 24th November 2005 (changed from the 11th)
Venue: Normandie Hotel
Time: 9am – 3pm
In today’s Jamaica Daily Gleaner a regular column contributed by Ilsa DuVerney covered the speech given by Francis Wade at the recently concluded Jamaican Customer Service Association (JaCSA) Conference.
The column, entitled “Creating World-Class Customer Service Part 1” can be read by clicking here.
The second installment in the series, Part 2, can be read by clicking here.
