Business Process Management (BPM) is the Modern Olympics of corporate change. It stands alone as the supreme challenge for companies who have made it past their entrepreneurial roots, and must mature into stable enterprises. This transition isn’t small or simple:
- It brings together many core disciplines into a single effort: IT, Finance, Operations, Human Resources, Customer Service, Project/Change Management.
- Success requires a blend of leadership and management at all levels, across boundaries.
- It has an immediate impact on revenue-generating functions and operations which incur the highest costs.
- It allows for massive, permanent change to occur in the way people do work.
You will also receive a link to my webinar on Business Process Reviews.